Message from the Chairman

As part of its sustainable development journey, Farglory Life has embraced sustainable operations as its core corporate mission, focusing on three strategic pillars: health, low-carbon transition, and shared prosperity. By integrating internal and external resources and collaborating with stakeholders, the Company actively addresses social and environmental challenges. We continue to safeguard more than two million policyholders and their families, striving to provide stable and resilient protection for society.

Amid global trends in sustainability and climate change, Farglory Life actively responds to international standards and fully implemented the IFRS Sustainability Disclosure Standards in 2025. Sustainability and climate-related risk assessments have been systematically integrated into operational and financial decision-making processes. At the same time, corporate governance structures and internal control systems continue to be strengthened, demonstrating the Company's concrete commitment to environmental and social responsibility.

At the same time, we align with the financial feedback policies promoted by regulatory authorities. Grounded in our core insurance business, we focus on four key areas: financial education, support for disadvantaged groups and local communities, investment in green and transition finance, and the enhancement of financial inclusion and social responsibility. Through these efforts, the Company contributes to building an inclusive, fair, and sustainable financial ecosystem.

Sound Governance and Sustainable Investment Strengthen Resilience

Farglory Life regards risk management as a cornerstone of sustainable operations and continues to systematically integrate ESG considerations into its business processes. Through a comprehensive risk management framework, the Company regularly reviews risk trends and management performance. Based on integrated risk assessments, key and general risk indicators have been established across nine major risk categories, enabling continuous monitoring and improvement to ensure long-term operational stability and resilience.

To fulfill its responsibilities to society and the environment, Farglory Life actively promotes sustainable investment by supporting key national industries and public infrastructure, aligning with government strategic development priorities and amplifying the positive impact of insurance capital. The Company has received the TWSIA Taiwan Sustainable Investment Award for four consecutive years, recognizing its vital role in advancing social development and environmental sustainability.

From Commitment to Action: Advancing Low-Carbon Transition and Nature Conservation

To address the long-term challenges posed by climate change, Farglory Life continues to conduct Scope 1, 2, and 3 greenhouse gas inventories, while advancing carbon reduction initiatives across governance, operations, and employee engagement. The Company also promotes sustainability in daily practices through initiatives such as the "RF100 Zero-Waste Drinking Water Initiative" and plastic reduction and resource circularity campaigns.

Farglory Life has remained committed to ecological conservation, implementing the "Owl Conservation Programme" biodiversity restoration program for five consecutive years. In alignment with the TNFD (Taskforce on Nature-related Financial Disclosures) framework, biodiversity considerations are gradually embedded into its sustainability strategy, supporting the transition toward net zero by 2050.

Expanding Insurance Value to Enable a Shared Future

Farglory Life continues to advance digital transformation by leveraging AI technologies to optimize processes from underwriting to post-sale services, enhancing both service precision and security. The Company has introduced customer-centric protection mechanisms such as designated contact services, allowing policyholders to appoint trusted individuals for third-party verification and strengthening protection safeguards.

In talent development, Farglory Life fosters a culture of partnership and a positive workplace environment. Through AI-driven decision-making and RPA (Robotic Process Automation) training, digital capabilities are transformed into tangible operational value.

Looking ahead, Farglory Life will continue to build on its foundation of prudent operations by enhancing innovation, deepening the application of insurance technology, and reinforcing fair customer treatment practices. The Company is committed to becoming the most trusted life insurer, advancing together with society and coexisting harmoniously with the environment to deliver sustainable value.